Online Products/Applications

Our specialty is creating & enhancing online-products & applications for customers & internal staff. We define opportunities accurately & create innovative product-concepts, using all emerging technologies.

We assess competition, marketability, sellability, user satisfaction, costs, time, & risks to develop, market, sell, & support. We quantify sales, revenues, ROI, & other company benefits. We provide decision analysis & support to help the company choose the best concept from a business standpoint.

Virtualized Sales & Support Functions

We design websites as virtualized forms of functions like sales & support. This yields designs that perform as closely as technology allows to the ideal way a real person would perform these functions.

Online Virtual-Communities

We specialize in helping organizations realize the wide range of new benefits made possible by the latest generational leaps in Internet-based technologies and major shifts in media forms, allowing them to reframe themselves as online virtual-communities.

A Sound, Comprehensive Process

Our process-map ensures that all necessary steps for a successful project are done well, with nothing left out. Saves substantial project time and costs; minimizes risk.

Modular Services

Our services are modularized, so you select only the services you need. You never have to commit to a bundle. You can take it one step at a time, get results, then make an informed decision about what you need.

Fast & Economical

Agile-style projects that skimp on planning may claim to save time. But a decade of experience has proven they take 2 to 3 times as long as projects that are planned and conducted properly. They also cost more, get into more trouble, and deliver lower-quality results, especially in UI and user satisfaction.

State-Of-the-Art Tools & Methods

We employ the industry’s most advanced tools and methods for Information Architecture, UI design and prototyping.

Finally! A Real Focus on Business Results

When involved in a project to develop a website or application, it is easy to lose sight of the original reason for doing it—to produce real business benefits & improve some important business function, like sales or support.

Our process begins by clearly defining the project goals in terms of these business benefits and improvements and ROI. The whole project stays focused on these goals, to ensure a result that produces maximum value for your business.

Unique Information & Communication Expertise

We use unique models, criteria, tools, & skills to ensure excellent information quality & communication effectiveness in all our results. We treat websites & online applications as communication media, not as one-way messaging.

Consultants, Not Sales People

You'll always be talking to expert consultants—not sales people. Our consultants can understand & help clarify your goals, problems, & decisions to advise on the best approaches, whether from us or others.