Goal 27: Should we outsource website management, & how to do it best?
- You are considering switching from running, managing, and maintaining your website in-house to outsourcing these functions.
- How to decide whether to do it?
- What is the best way to do it?
- How to create a realistic plan for the switch?
- How to find suitable vendors, solicit bids effectively, and select the right vendor?
- How to negotiate the best terms for the outsourcing contract?
- How should you set up a team and process within your company to collaborate with and manage the vendor’s work?
- How do you ensure vendor cooperation and a smooth, efficient transition?
Service W: Decision-Analysis & Support to Outsource Website-Management
Provide decision analysis and support to a business that is considering outsourcing the management and maintenance of its website. If decision is made to outsource, then help the client with the following:
- The planning process.
- Finding suitable vendors.
- Soliciting bids.
- Selecting a vendor.
- Negotiating a contract.
- Setting up a team and process within your company to collaborate with and manage the vendor’s work.
- Ensuring a smooth, efficient transition.
Benefits: A smooth transition to effective outsourced site-management
- Eliminate the work of managing the site in-house
- Site management by people with more skills at it than your staff has
- An effective plan to outsource site-maintenance
- Find the right vendors to manage the site
- Manage vendors effectively
- Transition to outsourced management smoothly
Comparisons to Alternatives
| Comparison of Features of Our Service to the Alternatives | ||||||
|---|---|---|---|---|---|---|
Feature |
Our Service |
Doing It Yourself |
Ad Agencies |
Website Design Firms |
Software Develop. Firms |
Freelance Project Managers |
| Decision-analysis & decision-support tools, methods, & help | ||||||
| Planning process | ||||||
| Research suitable vendors | ||||||
| Solicit bids | ||||||
| Vendor selection | ||||||
| Transition help with contract & vendors | ||||||
| Contract negotiations | ||||||
| Form & launch team to collaborate with & manage vendor | ||||||
| Transition help | ||||||
This comparison reflects the capabilities of most companies that outsource these kinds of work, but your company's capabilities may differ.
Case Study
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