Types of Goals & Services

 

The earlier in the process you call us,

the better we can help.


Even when projects are first being considered, we can provide expert help to

  1. Define objectives before budgeting
  2. Clarify potential business-benefits
  3. See what alternatives are available
  4. Compare online to offline solutions

 

We offer complimentary consultations on

  1. Emerging communication technologies
  2. Inventing new online-products
  3. Enhancing existing online-products
  4. Increasing online sales
  5. Reducing selling costs
  6. More effective online-marketing
  7. Improving online service & support
  8. Cutting support-costs


Contact Us

Which of These Challenges Are You Facing?

If you are facing any of the 27 goals, problems, or decisions below, selecting it will take you to a page with the following information needed to understand it fully & explore options to meet it:

  • The goal, problem, or decision
  • Our service to address it
  • Benefits of the service
  • Comparisons to alternatives
  • Case study

Research into Website Strategy & Opportunities to Satisfy User-Aims Online

  1. How to ensure your idea for a website yields the right business improvements?
  2. Is an offline approach you’re considering the best solution to your business problem?
  3. What real business-benefits can you expect from a new or improved website?
  4. To calculate costs, benefits, ROI, & a realistic budget for your website project
  5. What should your website offer its users?

Conceptualization of Websites & Online Products

  1. Need the right, innovative concept for your new or enhanced website
  2. Creating a new online-product
  3. Deciding whether & how to improve, enhance, or expand an existing online-product
  4. To give designers & programmers adequate specs to understand & bid on your project

Design: User Interface, Visual, & Analytics

  1. Need a design for a user-interface that is easy to use & satisfies users
  2. Need to try out & verify the user interface before signing off on the design
  3. To develop a new or improved plan for online marketing
  4. To understand how your website is being used, so you can improve it
  5. To create or improve aesthetics, clarity, or the communication of your company’s image

Assessment

  1. To make effective use of web analytics & user feedback
  2. Getting the business benefits you should from your website/app: if not, how to get them?
  3. How strong is your competition?
  4. How to compete more effectively?
  5. Can your website do a much better job of online sales, and how?
  6. What elements of your website or product are underperforming & how to improve them?
  7. Need to improve your user interface

Management of Projects & Websites

  1. Project quality, scope, schedule, or costs slipping or out of control
  2. Project teams are not communicating or collaborating effectively
  3. Need someone to manage the entire project effectively
  4. To prevent deterioration of website quality over time
  5. Should you bring website management in-house, & how to do it best?
  6. Should you outsource website management, & how to do it best?